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Hello de Fijnen!, Thank you very much for your explanation! All my questions are answered Thanks again and have a nice evening Kind regards, Star Wolf

Dear de Fijnen, I did check the sealing rubber (or gummi like you said =) ). It is looking good and placed correctly in the groove. So maybe is the resistance of the 3 foam filters not good enough? or a combination of the water escaping in front of the water basin ( I mean the loose basin where the filters are in), maybe a little along the sealing rubber (gummi) and to fast true the filters? Thank you in advance! Please see the picture below: 27-5-2015 20-28-33.jpg Stefan, Think logical. The out…

Hello de fijnen, Thank you for the answer! The picture doesn't work. Can you reupload it please? Thank you in advance!! Ok the pictures is working now haha strange. I will check it right now. grts

Hello Stefan, Thank you for your answer. I do understand your English The waterpump is strong enough (2000l/h) I tried to make the waterlevel higher (I added manually more water out of the fish pond) but the level was discreasing to the same level very quickly. It seems to be normal that the output has a higher capacity then the inlet (pump) to avoid overfloting filter systems. So I believe it is something else. Have a nice evening. Kind regards

Dear forum users, Mein Deutsch is nicht so gut. Können Sie mir in English hilfen bitte? We bought a house where we do have a fish pond. There is a filter named: Biotec 5 with 3 foam filters in it. The waterpomp is pumping but the waterlevel in the Biotec 5 is low. The water level is at the same height as the water output. Who can help me with this? Because I believe the complete foam filters need to be completely underneeth the water correct? The water temperature meter isn't in touch with the w…